Mobile Number Portability (MNP) is a facility which allows you to move to airtel while retaining your existing operator’s mobile number. MNP is applicable for porting between mobile operators only, in the same telecom Circle. Also, by regulation, customer can port-into another operator only if he/she has been with that operator for at least 90 days.
MNP will be available across airtel network from 20th January, 2011. Move to airtel without changing your mobile number. Non-airtel mobile customers now have an opportunity to become part of airtel family of more than 14.5 cr mobile connections, and experience India’s largest network coverage and world-class customer services.
To begin with, you need to generate UPC (Unique Porting Code) by sending SMS to 1900. UPC is an alphanumeric code allocated, upon request, by a mobile operator to its subscriber for the purpose of facilitation of porting of his/her mobile number to another operator.
• SMS to be sent : PORT <your Mobile Number> to 1900. Operator SMS charges will be applicable.
• Eg. SMS PORT 98XXXXXXXX to 1900
2. After sending SMS to 1900, you will receive UPC (Unique Porting Code) as a SMS from 1901 giving 8 digit alpha-numeric Unique Porting Code (UPC) and UPC expiry date in MM/DD/YYYY format
3. Visit your nearest airtel outlet / showroom
4. Fill airtel Mobile Number Porting (MNP) form providing details like
• Current Mobile Number
• Current Operator name
• UPC code
5. Submit Address & Id proof documents, self-attested photo and last bill copy of postpaid connection (if applicable) along-with filled MNP form and Customer Agreement Form.
6. Buy the airtel MNP SIM card from airtel outlet / showroom. SIM charges, talktime value and porting charge are non-refundable in the event of cancellation / rejection of port-in request.
7. airtel will send an SMS on your old/existing operator’s SIM (existing connection) intimating about the porting date and time, i.e. the date and approximate time till when you can continue to use your existing operator’s SIM card.
8. There will be a 2-hour ‘no service period’ which will begin after the porting time as given above. The ‘no service period’ will be between 12 midnight to 5 am during which your mobile service will not be active on any SIM. All efforts will be made to ensure that this ‘no service period’ causes minimum inconvenience to you.
9. After the ‘no service period’, you can replace your existing operator’s SIM card with the new airtel SIM card in your handset.
Call us on our Toll Free Number 1800 103 1111 .
Once your airtel SIM card is activated you would be ready to enjoy airtel’s high-quality network, innovative value added services and best-in class customer service using your existing mobile number.
Enterprise Services from airtel is fast emerging as India’s leading integrated communications solutions provider for large Enterprise and Carrier customers, in and beyond India. The trust that our customers place on us is evident in our recognition as a partner of choice for business communication by major telecom publishing houses such as Tele.net, PC Quest and Voice & Data.
With Mobile Number Portability (MNP), you can now shift to airtel without changing your number and leverage the airtel advantage!
airtel advantage
» Congestion free network
» Largest customer base
» Maximum number of cell sites with coverage across both rural and urban areas
» Expanded international presence from India to SriLanka, Bangladesh and 15 countries in Africa
» Widest International Roaming and seamless coverage for Voice and Data
» Dedicated account manager for each account
» A one stop shop for end-to-end solutions
» The largest investment in the technology of the future: 3G
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